Drive safe. Earn fair. Stay in control.

Safety tips

Start safe. Drive smart. Every time.

Before the ride

Choose your rider

Confirm the pickup point. Accurate addresses make for safer pickups. Double-check the location to avoid confusion or unnecessary delays.

Before the ride

Check their profile

Check Passenger Details. 
Verify name, photo (if available), and destination before starting the trip. If anything seems off, don’t hesitate to cancel and report.

Before the ride

Safe feed

Verified Profile Pictures
.  Our riders use real photos, taken during app verification, so you know who to expect.

Before the ride

Mention any extras

Look Out for Extras
If the passenger added luggage, pets, or other needs, it’ll show in the request. Know what to expect before you accept.

Safety is for everyone — and starts with you

Staying safe

What every GoZippRide driver should keep in mind

General Conduct

Professional Conduct Matters. 
Clear communication, respectful behavior, and punctuality go a long way. Great service earns repeat riders — and higher ratings.

Maintain your vehicle

Keep Your Vehicle Ride-Ready. 
Whetherit’s a bike, car, or van — make sure your vehicle is clean, road-legal, and in good working order before every trip.

Fatigue is a red flag

Stay Alert, Stay Safe
Tired? Distracted? Don’t push it. We encourage responsible driving and breaks when needed — safety always comes first.

In case something goes wrong, we’ve got your back

Share your ride details

Let friends or family know where you are – in real-time and directly from the app

Call in an emergency

Tap the button on the ride screen to call emergency services

Safe feed

We monitor ride requests to spot any harmful activity. If needed, we block users to keep your experience safe

Emergency contacts

Save your trusted phone numbers in the app — and we'll notify them in any emergency

Incidents

In case something goes wrong, we’ve got your back

1

We act fast
.  As soon as an incident is reported, both accounts are temporarily paused for investigation.

2

Support steps in. Our safety team reviews the situation, contacts the parties involved, and steps in with help, advice, or resolution.

3-sided pact

Safety isn’t one-sided — it’s shared. ty for all

Driver Safety
Tools

Driver Safety
Tools, tips, and protections that support you before, during, and after every ride.

Passengers safety

Learn how we protect the rider community — and how they’re expected to contribute to to safer rides.

Drive on your terms. Earn with confidence.